Trust, ownership, and compliance
Rental businesses run on real money, real customer records, and real legal documents. Opcie is built around that.
Your business runs on your own cloud account
Most rental software keeps everyone's customers, bookings, photos, and receipts in one shared database — owned by the vendor. We don't.
Every business on Opcie runs on its own cloud account, owned by you. Your customers live in your database. Your photos and signed contracts live in your storage. Your access rules live in your account.
- Your data is yours.
- You can export it whenever you want.
- You can take it with you if you ever leave.
- We connect to it. We don't keep it. We can't sell it.
If we disappeared tomorrow, your data would still be sitting in your account.
This is structurally different from how most rental platforms work — and it matters because rental operations involve real money, real customer records, and real legal documents.
Payments handled like an operations ledger
Payments and receipts are too important to live inside a booking document. So they don't.
Every payment is recorded the instant it's collected
Payments are written separately from the booking they belong to — the moment they happen. If a tablet crashes between taking a deposit and confirming the booking, the deposit is still recorded. If the network drops mid-payment, the record survives.
- Online payments verified by the bank, not by the browser tab
- Cash, link, QR and terminal payments recorded the moment staff confirms
- Refunds, extensions, swaps and cancellations leave their own clean entries — never overwriting the original
Independent payment and receipt audit
A built-in audit view reads payments and receipts from their own source — not from the bookings — so the numbers can be checked independently of what the rest of the app says happened.
- Captured payments without a matching receipt are flagged
- Receipts without a matching payment are flagged
- Any gap between the two surfaces is visible at a glance
Receipts and tax compliance, built into the workflow
Where the law requires every transaction to be reported to the tax authority, Opcie does it as part of the workflow — not as an afterthought.
Live today
Live online tax-authority reporting in production for the countries we support. Receipts go out as part of the rental workflow, automatically. Tied to the rental that produced them and easy to find later.
Designed for more countries
The compliance side is built as a country-extensible pipeline — not a single-country adapter. Per-series counters, business-to-business and business-to-consumer splits, branch identifiers, and mid-year migration are first-class.
Refunds and credit notes
Tied to the original transaction. Properly numbered. Properly reported. Properly reconciled.
How we protect access
Encrypted
Data sitting in storage and data moving between devices is encrypted. Standard for the category, but worth saying clearly.
Role-based permissions
Scoped per business. Being an owner of one business doesn't give you access to another. Staff only see and change what their role allows.
- Separate authority for owners, admins, staff, finance, and seasonal users
- Control who can configure workflows, pricing, assets, customers, payments, receipts, and users
- Different roles for the same person across different businesses
Explicit confirmation
Destructive actions — deleting a customer, removing a team member, changing a payment provider — require explicit confirmation. Sensitive actions require re-entering your password.
Public surface is sandboxed
The customer-facing embed on your website never touches your private business data directly. It uses public keys, allowed origins, and server-side checks for every action.
Identity verification doesn't go stale
When staff approves a document with an expiry date, the platform tracks the expiry. The approval is revoked automatically when the document expires, and the next booking gets caught at the gate.
Customer records stay clean
Duplicate detection runs the moment a record is saved. Merge is guided and rewrites references on every historical rental so history stays intact.
A clear record of what happened
Every confirmed step, every payment, every receipt, every change made after the fact — recorded, never overwritten.
- Steps lock in when they're confirmed. They can be revised by policy, never silently edited.
- Extensions, cancellations, swaps, refunds and early returns are recorded as their own clean entries — they don't overwrite the original.
- Payments and receipts are kept independently, so you can reconcile them from a separate source.
- If anything ever needs to be looked into, the record is there.
What we don't do
- We don't sell your data or your customers' data.
- We don't share business data between Opcie businesses.
- We don't use your business data for ads or to train other things.
- We don't expose your database or storage to the outside.
- We don't allow silent destructive actions — everything irreversible is explicit.
- We can't keep what we never had: your operational data lives in your own cloud account, not ours.
Questions about trust or compliance?
If you have specific requirements or questions about how your data is handled, we're happy to discuss them in detail.